Monday 12 March 2012

DPM reporting fails (after server reinstall)

Reinstallation of DPM with the same server name and database. For instance in the case of hardware replacement. Could lead to failing reports on the DPM server.
Error

An error occurred during client rendering.
An error has occurred during report processing. (rsProcessingAborted)
Cannot create a connection to data source 'DLS'. (rsErrorOpeningConnection)
Cannot open database "DPMDB" requested by the login. The login failed. Login failed for user ‘%servername%\DPMR$%servername%.

CauseAfter recovery of the DPM server to new hardware. The account ‘%servername%\DPMR$%servername%. doesn’t have the correct mappings for the DPM database.
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Solution
  1. Connect to the MSDPM2010 instance using SQL management dtudio
  2. Expand Security then expand Logins; right-click %servername%\DPMDBReaders$%servername% and select properties
  3. Select User Mapping in the left pane; in the upper right pane, under "Users mapped to this login:" verify DPMDB is selected; In lower right pane, ensure db_datareader and public are both selected; click OK
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