Troubleshooting advertisements stuck in - Waiting for content

Sometimes an Advertisement gets stuck in Waiting state, like this:

Upon viewing the execmgr.log file, you may see this line:

And, in the contentTransfermgr.log, you can see this line:

Cause:

This is due to some error in BITS transfer from the DP to the client cache.

Resolution:

1.     First disable BITS on the DP from where the client is downloading the content (you can get this from datatransferservice.log).

2.     Wait for 10 minutes for changes to take effect.

3.     Reset the policies on the client (use SCCM Client Center->Policy Reset (Hard-Reset)).

Delete the cache folder for that advertisement.

5.     Request the Machine Policy.

6.     Rerun the Advertisment.

7.     Check the execmgr.log for success.

8.     To rerun the Advertisement on ALL the failed computers, create a new Program with same settings and rerun the Advertisement,